Over the last six months, Indians have been obsessed with Jio mobile network. We have seen an unbelievable data treat on Jio. The company helmed by Mukesh Ambani has still the offer. If you take a Prime membership, you can avail the same free service for one more year.
Even without the free service, we faced issues with mobile network providers. What did you do then? Obviously, contacting the customer care is the best and easiest way.
I know you are here because you have to contact Jio customer care and you don’t know any viable ways for it. Don’t worry! You will get it here.
Our experts are available for your assistance 24X7 (Monday – Sunday)
|Interested in Jio? Talk to us on||1860-893-3333|
|JioCare Helpline for Jio Customers|
|From Jio number||198 or 199|
|From Other numbers||1800-889-9999|
|Tele-verification to activate both HD voice & data services||1977|
|Tele-verification to activate data services only||1800-890-1977|
|JioPhone Pre-booking Voucher status|
|Device Care Helpline (LYF Smartphone & JioFi)
Our experts are available for your assistance 24X7
|Care Helpline for Jio Corporate customers|
For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday)
|Care Helpline for JioFiber Customers
Our experts are available for your assistance 24X7 (Monday – Sunday)
- 1 Appellate Authority
- 2 Jio Customer Care Numbers For Jio Customers
- 3 Jio Customer Care Toll-Free Numbers For Other Network Users
- 4 Jio Customer Support Email IDs
In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to our Appellate Officers* in your region anytime from Monday to Friday, between 09:30AM and 06:00PM with your unique complaint number you get post registering your complaint with JioCare.
|Zone||State||Appellate Authority Name||Office Address||Email Address||Contact Number||Fax No|
|South||Kerala||Jayaraj Rajasekharan||Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.||email@example.com||18008893999||18008891211|
|South||Tamil Nadu||Royston Antony||Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadufirstname.lastname@example.org||18008893999||18008891211|
|South||Andhra Pradesh||Sreedhar Nandiraju||Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, APemail@example.com||18008893999||18008891211|
|North||Kashmir||Neeraj Fotedar||Reliance Jio Infocomm Ltd. 1st Floor, KC Plaza, Residency Road. Jammu – 180001, J&K, Indiafirstname.lastname@example.org||18008893999||18008891211|
|North||Delhi NCR||Sanjay Tiku||Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryanaemail@example.com||18008893999||18008891211|
|North||Rajasthan||Arun Mani||Reliance Jio Infocomm Ltd. 3rd Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, firstname.lastname@example.org||18008893999||18008891211|
|West||Madhya Pradesh||Saurabh Singh Parmar||Reliance Jio Infocomm Ltd., H- 701, 7th Floor, Metro Tower, Satya Sai Square, Vijay Nagar, A.B. Road, Indore – 452010 (Madhya Pradesh)||email@example.com||18008893999||18008891211|
|West||Maharashtra||Neelesh Atre||Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtrafirstname.lastname@example.org||18008893999||18008891211|
|East||Bengal||Sailesh Rupani||Reliance Jio Infocomm Limited, Eco-space Business park, Bldg. No. 2A, 6th Floor, New Town Rajarhat, Kolkata – email@example.com||18008893999||18008891211|
|West||Chhattisgarh||Siddharth Sharma||Reliance Jio Infocomm Ltd. H-701, 7th Floor, Metro Tower, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, Indiafirstname.lastname@example.org||18008893999||18008891211|
|North||UP (West)||Sunil Kapoor||Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – email@example.com||18008893999||18008891211|
|South||Karnataka||Shiva Kumar||RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.||firstname.lastname@example.org||18008893999||18008891211|
|East||Odisha||Avinash Chaturvedi||Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – email@example.com||18008893999||18008891211|
|East||Bihar||Chandra Prakash||Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, Indiafirstname.lastname@example.org||18008893999||18008891211|
|North||UP (East)||Rajesh Sharma||Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)||email@example.com||18008893999||18008891211|
|North||Haryana||Sanjiv Sachdeva||Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab firstname.lastname@example.org||18008893999||18008891211|
|North||Punjab||Karuna Misra||Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:email@example.com||18008893999||18008891211|
|West||Mumbai||Paresh Yadav||Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – firstname.lastname@example.org||18008893999||18008891211|
|West||Goa||Daniel Anson||Reliance Jio Infocomm Ltd. 2nd floor, West End Mall, S No. 169/1, Sector II, DP Road, Aundh, Pune – 411007, Maharashtra, Indiaemail@example.com||18008893999||18008891211|
|South||Telangana||Rajkumar Gideon||Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telanganafirstname.lastname@example.org||18008893999||18008891211|
|North||Himachal Pradesh||Sameer Pandey||Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradeshemail@example.com||18008893999||18008891211|
|East||Kolkata||Bhavesh Mehta||Reliance Jio Infocomm Ltd, Eco-space Business park, Tower-3B, 4th Floor, Street 59, M Wide Road, New Town, Rajarhat, Kolkata- firstname.lastname@example.org||18008893999||18008891211|
|East||Assam||Ritwick Chakraborty||Reliance Jio Infocomm Limited, 1st Floor, Bijay Crescent, Rukiminigaon, Above Reliance Trendz, G.S.Road, Guwahati – 781005, Kamrup, Assamemail@example.com||18008893999||18008891211|
|East||Jharkhand||Sanjay Chatterjee||Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, Indiafirstname.lastname@example.org||18008893999||18008891211|
|East||North East||Banibruto Biswas||Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, Indiaemail@example.com||18008893999||18008891211|
|West||Gujarat||Bikash Mohanty||Reliance Jio Infocomm Limited 2nd Floor, Reliance Mart, Opp. Drive-in Cinema, Ahmedabad – firstname.lastname@example.org||18008893999||18008891211|
|North||Uttarakhand||Venkat Naidu||Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – email@example.com||18008893999||18008891211|
|North||Jammu||Vivek Sharma||Reliance Jio Infocomm Limited, 1st Floor, KC Plaza, Residency Road, Jammufirstname.lastname@example.org||18008893999||18008891211|
SEE ALSO: Airtel Customer Care Toll-Free Numbers.
This company has multiple methods to contact their customer care team. First, we are going to have a look at the telephonic method.
Jio Customer Care Numbers For Jio Customers
If you are an existing Jio customer, you can dial the following number to get connected to their customer care executive.
Jio Customer Care Toll-Free Numbers: 198/ 199
Are you not a Jio customer? Then, you will get connected to your own customer care team on calling 198. Have a look at the following section.
SEE ALSO: Vodafone Customer Care Toll-Free Numbers.
Jio Customer Care Toll-Free Numbers For Other Network Users
So, you are not using Jio network, and you want to contact their customer care.
Number Getting Details About Any Jio SIM: 1860 893 3333
The same number can be used if you want to take a new connection as well.
Not always we want to take a new connection. Sometimes we need to contact Jio helpline number to get some information. You may have doubts about data limits, tariff details, etc.
Jio Network General Info Number: 1800 103 8877
As stated earlier, you can use these two numbers from any network. The best thing about these two numbers is you won’t get charged anything.
The company has introduced a dedicated number for users of Docomo, Idea, Vodafone and BSNL. If you use any of the aforementioned networks, you should dial the number given below to contact their customer care.
SEE ALSO: Reliance Customer Care Toll-Free Numbers.
Jio SIM Tele-Verification Toll-Free Number: 1800 889 9999
In order to activate the voice calling facility, you have to go through the tele-verification. You must call 1977 from your new connection for that.
Jio Customer Support Email IDs
What if you can’t get connected to the customer support team using any of the numbers given above? Then, it’s time to check other methods. I recommend you send an email, describing all your issues. Their customer care has three email ids. You should send the email to all.
According to the company, they will reply your query within 24 hours. So, wait a day or two before you go for other methods.