Jio Customer Care – Phone Number | eMail | Toll Free No

Over the last six months, Indians have been obsessed with Jio mobile network. We have seen an unbelievable data treat on Jio.

jio customer

The company helmed by Mukesh Ambani has still the offer. If you take a Prime membership, you can avail the same free service for one more year.

Even without the free service, we faced issues with mobile network providers. What did you do then? Obviously, contacting the customer care is the best and easiest way.

I know you are here because you have to contact Jio customer care and you don’t know any viable ways for it. Don’t worry! You will get it here.


Our experts are available for your assistance 24X7 (Monday – Sunday)

Interested in Jio? Talk to us on1860-893-3333
JioCare Helpline for Jio Customers
From Jio number198 or 199
From Other numbers1800-889-9999
Tele-verification to activate both HD voice & data services1977
Tele-verification to activate data services only1800-890-1977
JioPhone Pre-booking Voucher status
Device Care Helpline (LYF Smartphone & JioFi)

Our experts are available for your assistance 24X7

Care Helpline for Jio Corporate customers
Online shopping

For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday)

Care Helpline for JioFiber Customers

Our experts are available for your assistance 24X7 (Monday – Sunday)


Appellate Authority

In case you are not satisfied with the resolution provided to you, and if you want to appeal further, you may do so by appealing to our Appellate Officers* in your region anytime from Monday to Friday, between 09:30AM and 06:00PM with your unique complaint number you get post registering your complaint with JioCare.

ZoneStateAppellate Authority NameOffice AddressEmail AddressContact NumberFax No
SouthKeralaJayaraj RajasekharanReliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State.appellate.ker@jio.com1800889399918008891211
SouthTamil NaduRoyston AntonyReliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006.
SouthAndhra PradeshSreedhar NandirajuReliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008appellate.ap@jio.com1800889399918008891211
NorthKashmirNeeraj FotedarReliance Jio Infocomm Ltd. 1st Floor, KC Plaza, Residency Road. Jammu – 180001, J&K, Indiaappellate.jk@jio.com1800889399918008891211
NorthDelhi NCRSanjay TikuReliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryanaappellate.del@jio.com1800889399918008891211
NorthRajasthanArun ManiReliance Jio Infocomm Ltd. 3rd Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001appellate.raj@jio.com1800889399918008891211
WestMadhya PradeshSaurabh Singh ParmarReliance Jio Infocomm Ltd., H- 701, 7th Floor, Metro Tower, Satya Sai Square, Vijay Nagar, A.B. Road, Indore – 452010 (Madhya Pradesh)
WestMaharashtraNeelesh AtreReliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtraappellate.mah@jio.com1800889399918008891211
EastBengalSailesh RupaniReliance Jio Infocomm Limited, Eco-space Business park, Bldg. No. 2A, 6th Floor, New Town Rajarhat, Kolkata – 700156appellate.wb@jio.com1800889399918008891211
WestChhattisgarhSiddharth SharmaReliance Jio Infocomm Ltd. H-701, 7th Floor, Metro Tower, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh,
NorthUP (West)Sunil KapoorReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003appellate.upw@jio.com1800889399918008891211
SouthKarnatakaShiva KumarRCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka.appellate.kar@jio.com1800889399918008891211
EastOdishaAvinash ChaturvediReliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023appellate.ori@jio.com1800889399918008891211
EastBiharChandra PrakashReliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, Indiaappellate.bih@jio.com1800889399918008891211
NorthUP (East)Rajesh SharmaReliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)appellate.upe@jio.com1800889399918008891211
NorthHaryanaSanjiv SachdevaReliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071appellate.har@jio.com1800889399918008891211
NorthPunjabKaruna MisraReliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071appellate.pb@jio.com1800889399918008891211
WestMumbaiParesh YadavReliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051appellate.mum@jio.com1800889399918008891211
WestGoaDaniel AnsonReliance Jio Infocomm Ltd. 2nd floor, West End Mall, S No. 169/1, Sector II, DP Road, Aundh, Pune – 411007, Maharashtra, Indiaappellate.mah@jio.com1800889399918008891211
SouthTelanganaRajkumar GideonReliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telanganaappellate.ap@jio.com1800889399918008891211
NorthHimachal PradeshSameer PandeyReliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradeshappellate.hp@jio.com1800889399918008891211
EastKolkataBhavesh MehtaReliance Jio Infocomm Ltd, Eco-space Business park, Tower-3B, 4th Floor, Street 59, M Wide Road, New Town, Rajarhat, Kolkata- 700156appellate.kol@jio.com1800889399918008891211
EastAssamRitwick ChakrabortyReliance Jio Infocomm Limited, 1st Floor, Bijay Crescent, Rukiminigaon, Above Reliance Trendz, G.S.Road, Guwahati – 781005, Kamrup, Assamappellate.assam@jio.com1800889399918008891211
EastJharkhandSanjay ChatterjeeReliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, Indiaappellate.bih@jio.com1800889399918008891211
EastNorth EastBanibruto BiswasReliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya,
WestGujaratBikash MohantyReliance Jio Infocomm Limited 2nd Floor, Reliance Mart, Opp. Drive-in Cinema, Ahmedabad – 380054appellate.guj@jio.com1800889399918008891211
NorthUttarakhandVenkat NaiduReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003appellate.upw@jio.com1800889399918008891211
NorthJammuVivek SharmaReliance Jio Infocomm Limited, 1st Floor, KC Plaza, Residency Road, Jammu-180001appellate.jk@jio.com1800889399918008891211

SEE ALSO: Airtel Customer Care Toll-Free Numbers.

This company has multiple methods to contact their customer care team. First, we are going to have a look at the telephonic method.

Jio Customer Care Numbers For Jio Customers

If you are an existing Jio customer, you can dial the following number. This is to get connected to their customer care executive.

Jio Customer Care Toll-Free Numbers: 198/ 199

Are you not a Jio customer? Then, you will get connected to your own customer care team on calling 198. Have a look at the following section.

SEE ALSO: Vodafone Customer Care Toll-Free Numbers.

Jio Customer Care Toll-Free Numbers For Other Network Users

So, you are not using Jio network? And you want to contact their customer care.

Number Getting Details About Any Jio SIM: 1860 893 3333

The same number can be used if you want to take a new connection as well. Not always we want to take a new connection. Sometimes we need to contact Jio helpline number to get some information. You may have doubts about data limits, tariff details, etc.

Jio Network General Info Number: 1800 103 8877

As stated earlier, you can use these two numbers from any network. The best thing about these two numbers is you won’t get charged anything.

The company has introduced a dedicated number for users of Docomo, Idea, Vodafone and BSNL. If you use any of the aforementioned networks, you should dial the number given below to contact their customer care.

SEE ALSO: Reliance Customer Care Toll-Free Numbers.

Jio SIM Tele-Verification Toll-Free Number: 1800 889 9999

In order to activate the voice calling facility, you have to go through the tele-verification. You must call 1977 from your new connection for that.

Jio Customer Support Email IDs

What if you can’t get connected to the customer support team using any of the numbers given above? Then, it’s time to check other methods. I recommend you send an email, describing all your issues. Their customer care has three email ids. You should send the email to all.


According to the company, they will reply your query within 24 hours. So, wait a day or two before you go for other methods.

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